Cancellation & refunds
No traps, no surprise renewals.
Weekly cancels at the end of its paid period. Sprint and Lifetime have a 14-day refund window. Applicable legal rights always apply.
Last updated: July 18, 2026
Weekly
Weekly costs $5 and renews every week until canceled. You may cancel at any time through the Stripe customer portal. Cancellation stops the next renewal and access continues through the period already paid. Ordinary Weekly payments are non-refundable except where applicable law requires a refund or RoleMole needs to correct a duplicate, incorrect, unauthorized, or undelivered charge.
90-Day Sprint
The 90-Day Sprint costs $45 once and does not renew automatically. You may request a refund within 14 days of purchase. When a refund completes, access ends on both activated computers. Your local jobs, settings, and documents are not deleted.
Lifetime
Lifetime costs $225 once, does not expire, and includes future RoleMole desktop updates. You may request a refund within 14 days of purchase. When a refund completes, access ends on both activated computers. Your local jobs, settings, and documents are not deleted.
How to cancel or request a refund
Use the Stripe customer portal to cancel Weekly. Use RoleMole’s self-service refund path for an eligible Sprint or Lifetime purchase. If a self-service route is unavailable, email support@rolemole.org from the purchase address. Do not include a full license key or payment-card number.
Rights that still apply
This policy does not limit rights provided by applicable law, including protections for unauthorized or duplicate charges, an incorrect amount, or access not delivered as agreed.